If you wish to request a review, please submit your request as follows:
by post to Compliance Officer for IPSA, 2nd Floor 85 Strand, London WC2R 0DW.
or by email to compliance@theipsa.org.uk.
Please include the following information:
your contact details
claim number(s)
details of IPSA's review decision
an explanation of the grounds for contesting that decision
details of what you believe the correct payments should be, and how the figure was arrived at (if relevant)
any supporting documentation or details of where this can be found
The Compliance Officer will acknowledge any request within two working days.
COVID-19 and requests
In line with government advice, our office is currently closed and staff are working from home.
We are keen to ensure that we can continue to support you as much as possible during this period of remote working with minimal impact on our service.
We strongly advise you not to send information requests to us by post as we have very limited and irregular access to our London office. There are likely to be significant delays between mail being delivered to the office and us collecting it for processing.
We will continue to receive and process any requests sent by email.